Our refund and returna policy lasts 3 days. If 3 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases
Additional non-returnable items
- Gift cards
- Downloadable software products
- Some health ond personal care items
To complete your return, we require a receipt or proof of purchase
Please do not send your purchase back to the manufacturer
There are certain situations where only partial refunds are granted:
We strive to provide goods and services which comply with the industry standards to our customers and make online shopping a breeze. However, in case you face any issues with the product(s), you can write to us at returns@emergencycaresolution.com and we will try our best to resolve your issue at the earliest
The Company shall entertain returns only in below-mentioned coses
Receipt of short-expiry product(s).
By registering with the Website you can access or view the prices, product inventories, and purchase orders electronically. You are responsible for using the Website in a secure manner. We will not be liable for any damage or loss caused from any unauthorized account access resulting from your actions, such as not logging out of the account or sharing your account password. We reserve the right to refuse registration or cancel an account at any time
Receipt of product(s) damaged in transit
Do not accept your order if you receive a tampered consignment as evident from the packaging. If received, ofter opening the consignment you find that the product(s) is damaged then immediately (within no later than 2 hours from the receipt of the order) click the photo of the damaged product(s) as well as the product label(s) and send it to our email id: returns@emergencycaresolution.com along with the order number and the invoice number. Once we receive the email, an investigation may be initiated ot our end. After the investigation, if the issue raised is found to be valid, we will make arrangements to dispatch a new product subject to the availability of the stock. If the
stock is not available, then a coupon or credit note will be issued which you can redeem in your next purchase. Please note that you are not required to pay for any
additional shipping fees in such a case of reshipment
Receipt of product having manufacturing defect
If upon receipt of the order you notice that your product(s) has a manufacturing defect, you are required to kindly attach a photo of the product’s label and send it to our email id: returns@emergencycoresolution.com forthwith and within no later than 4 hours from the receipt of the order Once we receive the email, an investigation may be initiated at our end. Our team/ courier partner/supplier or manufacturer’s representative will collect the product and once it is ascertained that the defect claim is valid we will make arrangements to dispatch a new product subject to the availability of the stock, If the stock is not available then a coupon or credit note will be issued which you can redeem in your next purchase. Please note that you are not required to pay for any additional shipping fees in such a case of reshipment.